• Open to New Clients
  • Data Privacy
  • April 18, 2024

Order Over-The-Counter Tests Or Treatments From Walgreens Online?

You may be entitled to up to $5,000.

  • You may qualify if you have an online account with Walgreens pharmacy and ordered an over-the-counter test or treatment online.
  • Online Walgreens pharmacy users who are concerned about their privacy should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $25 Billion for people like you.

Walgreens pharmacy customers likely had their personal, sensitive health information shared with third parties without their knowledge or consent in violation of their privacy rights and certain state laws. This claim alleges that when a Walgreens customer looks for and orders an over-the-counter treatment, test, or medical device such as Plan B or a Covid test online for home delivery or in-store pickup, information about that purchase is shared with third-party advertisers without their consent.

Labaton is pursuing private arbitration claims against Walgreens on behalf of California and Pennsylvanian Walgreens customers that ordered over-the-counter treatments, tests, or medical devices from Walgreens online. Successful claims could be entitled to compensation of up to $5,000 under state privacy laws.


Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

  • Miscellaneous
How do I know if I might be eligible for this claim?
If you are a resident of California or Pennsylvania, have an online account with Walgreens pharmacy, and ordered an over-the-counter treatment, test, or medical devices online from Walgreens within the past three years you might be eligible. Check and see if you qualify for this claim using the link above.
What is this case about?
This case involves Walgreens, a nationwide pharmacy brand, and its online services offered through its website and mobile app. These services allow customers to order retail and prescription items for delivery or in-store pickup and manage pharmacy-related activities, like scheduling flu shots. However, an investigation by The Markup discovered that Walgreens was one of a several consumer pharmacy companies sharing sensitive customer information with third-party advertisers. This sharing occurred through tracking pixels on Walgreens's webpages, which transmitted data about items customers added to their virtual carts. Notably, even when customers added medical products like over-the-counter treatments or tests, this information, including product names and descriptions, was sent to advertisers such as Google and Facebook. For instance, specific details about items like Plan B or at-home HIV tests were shared with these third parties.  This claim alleges that these practices violated certain California and Pennsylvania state privacy laws.
What is the California Confidentiality of Medical Information Act?
The California Confidentiality of Medical Information Act (“CMIA”) is a state law that protects the privacy of individuals' medical information. It requires health care providers, health services plans, and other entities handling medical records to maintain the confidentiality of this information and sets strict guidelines for its disclosure. For more detailed information, you can view the statutory text here.
What is the California Invasion of Privacy Act?
The California Invasion of Privacy Act is a state law designed to protect the privacy of personal communications, including both phone and electronic communications. It prohibits unauthorized eavesdropping, recording, or intercepting of confidential communications without consent. Courts have ruled that this law applies to electronic communications as well, ensuring broad protection of privacy in various forms of communication. For more details, you can view the statutory text here.
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Is arbitration confidential?
Yes, arbitration is a confidential, private process.

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