Temu - Lantern

Open to New Clients
Data Privacy
February 22, 2024

Purchased items in the Temu mobile app?

You may be entitled to up to $5,000.

You may qualify for this claim if you have a Temu account and purchased items in the Temu mobile app.
Temu users who are concerned about their privacy should sign up.
All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $25 Billion for people like you.

Temu, a popular online shopping platform, offers users a wide array of products ranging from fashion to electronics at competitive prices. The Temu app facilitates this by providing a mobile interface for easy browsing and purchasing, aiming to enhance the shopping experience with convenience and accessibility. Furthermore, the Temu app connects US consumers more directly with retailers in China, allowing Temu to offer lower prices than competitors because there are fewer middlemen between the consumer and the retailer.

However, privacy researchers have raised privacy and cybersecurity concerns about the Temu app due to its data collection practices. Privacy researchers have claimed that Temu’s software capabilities include invasive access to device functions and user data, far exceeding the norms for consumer shopping apps. This includes, but is not limited to, dynamic code execution that can alter the app’s behavior without user knowledge. Cybersecurity experts claim that the Temu app is configured in such a way that it makes it easy to inadvertently grant Temu permission to access private content on your phone that has nothing to do with shopping, such as the content of your personal text messages, emails, and photo albums.

Politico reported last year that Google suspended Temu’s Chinese sister platform Pinduoduo from its app store after it found malicious software in versions of the Chinese app. Politico also reported that Apple expressed similar concerns, and that Temu previously violated the company’s mandatory privacy rules. Apple said it had found that Temu misled people about how it uses their data. Such practices not only compromise personal privacy but also pose a broader threat by potentially making sensitive user data accessible to unauthorized parties.

This claim alleges Temu failed to fully disclose the extent of the data its mobile app collected on its users without their consent, in violation of federal and state privacy laws. If you created a Temu account and used the Temu mobile app, you may qualify for a claim under these federal and state laws of up to $5,000 or more depending on the law found to apply.

Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

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How do I know if I might be eligible for this claim?

If you have a Temu account and purchased an item through the Temu mobile app, you may qualify for this claim. Check and see if you qualify for this claim using the link above.

What is this case about?

Under federal and state privacy laws, companies must fully disclose the kinds of information they collect from users and obtain user consent for the collection of personal data. This case alleges the Temu app gathered sensitive, personal data from mobile devices without fully disclosing that it was collecting this data, and without user consent.

What is arbitration?

Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.

Is arbitration confidential?

Yes, arbitration is a confidential, private process.

Once I sign up, how does the process work?

Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.

How do your fees work?

Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.