• Open to New Clients
  • Data Privacy
  • April 04, 2024

Ro Member That Used The Ro.co Website?

You may be entitled to up to $5,000.

  • You may qualify for this claim if you are a Ro member who used Ro’s online health website, https://ro.co/, within the past three years.
  • Ro members who value their privacy should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $25 Billion for people like you.

Ro, also known as ro.co, Rory, and roman (“Ro”) is one of the oldest and most successful online telehealth and pharmacy start-ups in the United States. Ro offers its users the option of filling out health questionnaires, scheduling telehealth visits, and purchasing medications for direct home delivery using its website, https://ro.co/.

However, Ro may be violating the privacy rights of its members by collecting, tracking, and sharing sensitive personal information, including health data such as health conditions, answers to health questionnaires, and price, name, and dosage of medications ordered, with third parties without their members’ knowledge or consent via third party software embedded in the code of its webpages. If you are a Ro member and you researched health conditions and treatments, answered health questionnaires, ordered medications, or scheduled telehealth visits on Ro’s website, https://ro.co/, you may qualify for a claim under state privacy laws of up to $5,000. The claim alleges that Ro members who logged in and used the services available on Ro’s website had their sensitive personal and medical data shared with third-party advertisers like Facebook and TikTok without their knowledge or consent. The claim alleges further that Ro failed to comply with its members’ reasonable expectations of privacy concerning their sensitive medical information.

Labaton is pursuing arbitration claims against Ro for violating the federal and state data privacy and medical information privacy laws, which award damages of up to $5,000, as well as additional state consumer protection laws.


Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

  • Miscellaneous
How do I know if I might be eligible for this claim?
If you are a Ro member who has logged into and used Ro’s website, https://ro.co/, to answer health questionnaires, schedule telehealth appointments, or order medications for home delivery within the past three years you might be eligible. Check and see if you qualify for this claim using the link above.
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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