• Open to New Clients
  • Consumer Rights
  • August 07, 2024

Purchased PlayStation Network Games?

You may be entitled to up to $2,500.

  • You may qualify for this claim if you have a PlayStation Network account and purchased a game from the PlayStation Store or made an in-game purchase in a PlayStation Network game within the past year.
  • PlayStation Network users who value their consumer speech rights should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $25 Billion for people like you.

The PlayStation Network (“PSN”) is owned and operated by Sony Interactive Entertainment. To play games on PlayStation consoles, buy games from the PlayStation Store, make in-game purchases, or play games published on the PlayStation Network, gamers are required to agree to the PlayStation Network Terms of Service and User Agreement. Sony Interactive Entertainment and PlayStation may be violating its users' consumer speech rights by including terms in its User Agreement that prohibits users from making any statements that, in Sony's sole discretion, harm the PlayStation brand or the PlayStation Network community. Additionally, Sony reserves the right to terminate your account or licenses to play the games you purchased, or initiate legal action against you, if you make a statement or do anything that Sony believes harms the PlayStation brand or PSN community. This means that if you wrote a negative review of the PlayStation Network online, Sony could prevent you from using the PlayStation Network or accessing and playing the games you purchased. California law prohibits these types of terms in consumer contracts. If you have a PlayStation Network account and purchased a game from the PlayStation Store or made an in-game purchase in a PlayStation Network game within the past year, you may qualify for a claim under a California consumer speech law of up to $2,500. 

This is a case about consumer rights. We allege that the PlayStation Network Terms of Use Agreement contains a clause that requires PlayStation Network gamers to waive their right to make any statement about the PlayStation Network or the PlayStation Brand. We are representing clients in individual arbitration claims against Sony and PlayStation for violating a California law which prohibits these types of contract terms, as well as under California’s consumer protection law. 

image of a silver video game console and controller

Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

TOPICS
  • General FAQ
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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