Vivid Seats is one of the nation’s largest ticket resellers, offering tickets for live events such as concerts, plays, and sports. The company has long been criticized for its use of “drip pricing”—a practice where consumers initially see only the base price of a ticket, with additional fees and charges revealed only at the final stage of the checkout process.
Both New York and Nevada, states that host significant numbers of concerts, sports events, or live performances, have state and city laws prohibiting drip pricing for ticket sales. For many years, however, the checkout process for tickets bought on Vivid Seats did not disclose the full price of the ticket, including fees, until the last possible stage in the process.
Vivid Seats transitioned to “all-in pricing” after the Federal Trade Commission (FTC) published a rule prohibiting drip pricing on May 12, 2025. See FTC Rule on Unfair or Deceptive Fees. However, this legal claim alleges that prior to the FTC rule taking effect, Vivid Seats violated New York and Nevada laws by revealing substantial fees only at the end of the purchasing process—well after disclosing the initial ticket price.
If you purchased a ticket on Vivid Seats for an event that took place in New York (including New York City) or Nevada (including Las Vegas) within the past three years, you may be eligible for a consumer protection claim of up to $500 or more, depending on where the purchase was made.
Labaton Keller Sucharow LLP and Berger Montague P.C. are representing consumers in claims against Vivid Seats for ticket purchases to events in New York or Nevada between April 2022 and April 2025.