• Open to New Clients
  • Consumer Rights
  • June 26, 2025

Bought tickets with StubHub before April 2025?

You may be entitled to up to $500 or more, depending on where you bought your tickets.

  • You may qualify for this claim if you bought tickets on StubHub for an event in New York or Nevada before April 2025.
  • StubHub customers who don't like drip pricing should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $27 Billion for people like you.

StubHub is one of the nation’s largest ticket resellers. It sells tickets for live events including concerts, plays, and sports. StubHub has long been criticized for using “drip pricing” where a user buying a ticket online only sees the face value of the ticket, not including fees or other charges, until the very end of the process. Both New York and Nevada, states that host significant numbers of events, have state and city laws prohibiting drip pricing for ticket sales. For many years, however, the checkout process for tickets bought on StubHub did not disclose the full price of the ticket, including fees, until the last possible stage in the process. 

StubHub switched to “all-in pricing” after the Federal Trade Commission (“FTC”) published a rule against drip pricing on May 12, 2025. However, this claim alleges that prior to this rule going into effect, StubHub was violating the New York and Nevada statutes, by revealing hefty fees late into a user’s purchasing process, long after the initial ticket price was disclosed.

If you bought a ticket using StubHub for an event that took place in either New York (including New York City) or Nevada (including Las Vegas) within the past three years, you may qualify for a claim under consumer protection law of up to $500 or more, depending on where you bought the ticket. The attorneys at Labaton Keller Sucharow LLP and Berger Montague, P.C., are representing consumers in claims against StubHub if they purchased tickets to events in either New York or Nevada between April 2022 and April 2025.

 

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Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

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  • General FAQ
Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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