• Closed to New Clients
  • Data Privacy
  • September 27, 2024

Did Patelco Expose Your Personal Information?

You may be entitled to up to $750.

  • You may qualify for this claim if your personal data was exposed in the Patelco data breach.
  • You should sign up if your personal data was compromised in the Patelco data breach.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $27 Billion for people like you.

This case is closed to new clients.

Patelco Credit Union (“Patelco”) recently reported a significant data breach incident impacting 726,000 Patelco customers.  Initially, Patelco reported a security incident and ransomware attack on June 29, 2024, that led to a shutdown of day to day banking systems, including online banking, mobile app, and the call center for nearly two weeks.  Following an internal investigation, Patelco later confirmed that the personal information of 726,000 members was stolen by a threat actor as a result of the attack and that an unauthorized party had gained access to its network as early as May 23, 2024. Patelco reported further that the information exposed included full names, Social Security numbers, driver’s license numbers, dates of birth, and email addresses.  The group that claimed responsibility for the attack, a group called “RansomHub,” claimed that negotiations with Patelco failed after two weeks, leading them to publish all of the stolen personal data on their extortion portal on August 15, 2024.

Labaton is investigating the pursuit of private arbitration claims against Patelco on behalf of Patelco members whose personal information was exposed as a result of this breach.  Successful claims could be entitled to compensation of up to $750 under California privacy laws.

Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

TOPICS
  • Case FAQ
  • General FAQ
How do I know if I might be eligible for this claim?

Patelco reports that it has 450,000 active members, but that the personal information for 726,000 individuals was stolen during the ransomware attack.  This suggests that both current and former Patelco Credit Union members were impacted.  Check and see if you qualify for this claim using the link above. 

What is the California Privacy Rights Act and California Consumer Privacy Act?

The California Privacy Rights Act (“CPRA”) and California Consumer Privacy Act (“CCPA”) are comprehensive privacy laws in California.  They aims to protect individuals’ data privacy rights.  Companies that are subject to data theft or breaches can be subject to statutory damages up to $750 for exposing certain categories of consumers’ information.

How do I protect myself after a data breach?

Data breaches are becoming increasingly commonplace.  However, you can do a few things to protect yourself if you think you have had your information exposed in a data breach.  First, you should change the passwords for all your online accounts.  Most people use the same or similar passwords for all their online accounts.  So, if one password was exposed, there is a chance a hacker could gain access to all your online accounts.  Second, it is important to monitor your online accounts for any suspicious activity.  Be on the lookout for strange charges that you do not recognize or any phishing emails.

How do I find the data breach notice?

In addition to posting a notice of its website, Patelco may still be notifying those impacted individually.  When a company begins sending out data breach notices, it will typically come via email or mail.  So, continue to monitor your inbox for the email address you used to sign up for Patelco.  Likewise, continue to monitor your mail in the coming weeks. 

What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
What is a mass arbitration?

Mass arbitration is when hundreds or thousands of individuals file individual arbitration claims against the same company, at the same time and for the same issue. This often happens when many people have similar complaints, such as a data privacy violations, defective products, or unfair business practices. In mass arbitration, each person's claim is handled individually by an arbitrator, but the claims are grouped together to streamline the process. Unlike class action lawsuits, where one lawsuit represents a large group of people, mass arbitration involves multiple separate cases proceeding at once.

Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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