• Closed to New Clients
  • Data Privacy
  • April 12, 2024

Crypto.com User in IL?

You may be entitled to up to $5,000.

  • You may qualify for this claim if you submitted photos to verify your identity to place buy and sell orders on your Crypto.com account.
  • Crypto.com users who value their privacy should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $25 Billion for people like you.

Crypto.com is a digital asset trading platform that offers both digital wallet services and an exchange. However, before being permitted to buy, sell, trade, or swap cryptocurrencies on its exchange, Labaton alleges that Crypto.com is violating the privacy of its users by requiring them to upload photos of themselves and their government issued IDs for biometric verification, without first notifying its users and obtaining written consent.

The biometric data that Labaton alleges Crypto.com is collecting is in the form of face scans, which are unique to individuals – no two individuals have the same one. Because this data is so unique, there are heightened protections around it. Labaton believes that Crypto.com has ignored the protections implemented by Illinois lawmakers through its collection of users’ biometric data without first notifying its users and obtaining written consent, which we intend to prove in arbitration.

Labaton is pursuing private arbitration claims against Crypto.com on behalf of its users whose biometric information was collected without the disclosures, consent, and data protection procedures Illinois law requires. Successful claims may be entitled to compensation of up to $5,000.


Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

  • Miscellaneous
How do I know if I might be eligible for this claim?
If you live in Illinois, have a Crypto.com account, and were required to submit a selfie and a copy of a photo ID before you bought, sold, traded, or swapped cryptocurrency on the Crypto.com exchange, you may qualify for this claim. Check and see if you qualify for this claim using the link above.
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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