• Open to New Clients
  • Data Privacy
  • October 06, 2025

TurboTax website or app user? Your privacy may have been violated

You may be entitled to up to $2,500.

  • You may qualify for this claim if you used TurboTax within the last three years.
  • TurboTax users who value their privacy should sign up.
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $27 Billion for people like you.

Twilio provides tracking tools called software development kits (“SDKs”) that allow companies like TurboTax to collect and share details about how you use their services. These tools may also send information that can personally identify you—often without your knowledge or consent.

If you used your TurboTax account within the last three years, you may be entitled to bring a claim under federal and state privacy laws. Eligible claims may be worth up to $2,500.

This case is about protecting your privacy. We allege that TurboTax, through its use of Twilio’s tracking technology, improperly collected and shared sensitive user information. We are representing clients in individual arbitration claims against Twilio for violating federal and state privacy laws and state consumer protection laws.
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Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

TOPICS
  • General FAQ
Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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