Twilio provides tracking tools called software development kits (“SDKs”) that allow companies like TurboTax to collect and share details about how you use their services. These tools may also send information that can personally identify you—often without your knowledge or consent.
If you used your TurboTax account within the last three years, you may be entitled to bring a claim under federal and state privacy laws. Eligible claims may be worth up to $2,500.
This case is about protecting your privacy. We allege that TurboTax, through its use of Twilio’s tracking technology, improperly collected and shared sensitive user information. We are representing clients in individual arbitration claims against TurboTax for violating federal and state privacy laws and state consumer protection laws.