• Open to New Clients
  • Consumer Rights
  • August 31, 2026

Did Hertz Charge You a Large Fee on Top of Your Toll?

You may be entitled to up to $500.

  • You may qualify if Hertz charged you a PlatePass convenience fee in addition to your toll.
  • Hertz car rental users who value their consumers rights should sign up,
  • All claims are backed by Labaton Keller Sucharow, a national law firm that has recouped over $30 Billion for people like you.

Hertz rental cars use PlatePass to process electronic tolls. When a customer drives through an electronic toll, Hertz may charge the customer for the toll plus a separate convenience fee.

The claims allege these convenience fees can be much higher than the toll itself. For example, a customer could be charged a $23.98 convenience fee to process an $8.05 toll.

Labaton Keller Sucharow is investigating potential claims on behalf of Hertz customers who paid PlatePass convenience fees in addition to their tolls.

Please remember:

This content is for your information only and is not legal advice. We are not your lawyers until you sign an attorney-client agreement with us. All information provided by you is confidential and will only be used for your case.

Frequently asked questions

TOPICS
  • General FAQ
Why is the convenience fee being challenged?

The claims allege the convenience fee is a separate junk fee that can be disproportionate to the actual toll and may violate state consumer protection laws.

Is arbitration confidential?
Yes, arbitration is a confidential, private process.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

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