Frequently asked questions
TOPICS
- General FAQ
What is this case about?
This is a case about data privacy. We allege that CBS is violating the privacy rights of Paramount+ subscribers by disclosing its users’ personally identifiable information, including a record of every video they watch, to third parties that should not be disclosed without obtaining user consent. We allege CBS is transmitting the URL a Paramount+ subscriber has accessed along with the video’s title, content, series name, episode number, and title, and other personal information such as name, email, and user IDs. We allege that the combination of this information is sufficient to identify individual subscribers and their entire viewing history. We intend to bring individual arbitration claims against CBS and Paramount+ for violating state consumer protection laws and the Video Privacy Protection Act, which awards statutory damages of $2,500 per violation.
What is arbitration?
Arbitration means that instead of having your claim or dispute heard by a judge or jury in court, it will be decided by a neutral arbitrator in a private forum. Arbitration is something the parties agree to, usually as part of a contract that they enter into at the beginning of their relationship. Many companies have arbitration provisions in contracts that they enter into with individual consumers, employees, small businesses, or investors. Arbitration is sometimes called “alternative dispute resolution,” “ADR,” or “private dispute resolution.”
Am I signing up for a class action?
No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.
What is the VPPA?
The Video Privacy Protection Act ("VPPA") is a law passed by Congress in 1988 that places restrictions on video service providers, including websites, apps, and streaming services, from disclosing information about an individual's video history. Under the VPPA, video service providers are prohibited from "knowingly disclosing" personally identifiable information in combination with the titles of videos, such as TV shows and movies, to third parties without the user's written consent. Companies that violate the VPPA are liable for up to $2,500 per violation..