FAQ

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Frequently asked questions

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  • Miscellaneous
What is this case about?
This is a case about data privacy. We allege that ESPN+ is violating the privacy rights of its subscribers by disclosing its users’ personally identifiable information, including a record of every video they watch, to third parties that should not be disclosed without obtaining user consent. We allege ESPN+ is transmitting the URL a subscriber has accessed along with the video’s title, content, series name, episode number, and title, and other personal information such as name, email, and user IDs. We allege that the combination of this information is sufficient to identify individual subscribers and their entire viewing history. We intend to bring individual arbitration claims against ESPN+ for violating state consumer protection laws and the Video Privacy Protection Act, which awards statutory damages of $2,500 per violation.
What is the VPPA?
The Video Privacy Protection Act ("VPPA") is a law passed by Congress in 1988 that places restrictions on video service providers, including websites, apps, and streaming services, from disclosing information about an individual's video history. Under the VPPA, video service providers are prohibited from "knowingly disclosing" personally identifiable information in combination with the titles of videos, such as TV shows and movies, to third parties without the user's written consent. Companies that violate the VPPA are liable for up to $2,500 per violation..
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Am I signing up for a class action?
No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.