FAQ

Questions? We have you covered. Find all Frequently Asked Questions and Answers here.

Frequently asked questions

TOPICS
  • Miscellaneous
What is this case about?
This case is about data privacy. We allege that BabyCenter collected, tracked, and shared sensitive personal information, including personal health data, of its mobile app users with third parties without their consent in violation of California’s Confidentiality of Medical Information Act and state consumer protection statutes. We also allege that BabyCenter failed to comply with mobile app users’ reasonable expectations of privacy at common law and by statute. As a result of BabyCenter’s acts, we allege that BabyCenter violated the privacy rights of millions of California, Colorado, District of Columbia, Hawaii, Kansas, New Hampshire, New York, Utah, and Virginia users who have suffered substantial harm from the unauthorized disclosure of their sensitive personal information, which we intend to prove in arbitration.
What is arbitration?
Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.
Am I signing up for a class action?
No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.
Once I sign up, how does the process work?
Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.
How do your fees work?
Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.